Now Hiring Part-Time On-site Team Leader of a Mobile Shower Unit (Mobile Service Coordinator) Serving the Homeless in the Greater Metro Detroit Area.
Start Date: ASAP
Driver, logistics expert, survey taker, listener, cleaner, communicator, report writer, customer service superstar.
Safe driving, daily setup/breakdown and waste disposal; troubleshooting day-to-day operations.
Interfacing with host organizations.
Managing and implementing COVID-19 and related safety protocols.
Completing/overseeing operational digital checklists.
Coordinating and supporting Crew Volunteers.
Managing supplies inventory and loading.
Greeting and engaging homeless guests.
Managing queue/data, shower turnover.
Keeping cool in challenging situations, practicing empathy, demonstrating stellar customer service.
De-escalation and conflict management as needed.
Valid Michigan Driver's License
High School Diploma/ GED
Strong interpersonal skills with the ability to proactively communicate with doers and decision-makers
Demonstrate qualities consistent with the WAVE Project mission, including:
Strong interpersonal and communication skills
Must have an excellent attendance record
Must have an excellent work record
Must be available and able to perform job duties
Ability to function independently with minimum direction
Ability to work with a large number of people
Ability to maintain confidentiality
Requires lifting of equipment
Knowledge in CPR, first aid, and de-escalation is preferred
Must sign a Technology Agreement
Must perform additional duties as assigned by supervisor
Serving people experiencing homelessness
Pulling extended trailers (>20 ft)
Equipment and assets
Basic truck and trailer maintenance
Maintaining accurate records
Hardware: Computers, tablets, etc.
Software: Google products: email, cloud/shared drives, web pages, digital checklists/forms, spreadsheets, documents
Hours: Part-Time, two (2) days (TBD) per week. 8:00 AM - 4:00 PM
$150.00 per day
Health Insurance benefits are not provided
Interested and qualified candidates must complete an online application (link below). Applicants may be required to provide references and be subject to a background check. A resume must be uploaded as a part of the application.
*WAVE Project is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.