About Challenging Patients and Families

Through this interactive, hands-on workshop, you will:

1.     Identify the common barriers to effective clinician-patient/caregiver communication about child mental health 

2.     Increase your knowledge of the communication skills necessary for effective patient/caregiver engagement.

3.     Learn a process for shared decision-making with pediatric patients and their caregivers


Using evidence-based, hands-on training strategies with many opportunities for observation and practice, this workshop will give you enhanced skills and confidence working with challenging patients and families with behavioral health concerns. Small group exercises will be co-facilitated by experienced mental health and primary care clinicians. You will learn new, effective methods to build patient trust and engagement, and enlist challenging patients and families as partners in their care and treatment.

Join this unique opportunity to maximize your clinical outcomes with difficult-to-treat patients and families.