Thursday February 20th, 12pm, Volunteer Center fo Sonoma County, Classroom A
We’ve all been there—needing to deal with conflict between co-workers, directors, employees, or with clients. It would be great if we could just make it all go away, but avoidance doesn’t usually work. Instead, conflicts tend to persist and escalate, and managers and staff spend a lot of time and energy putting out fires.
Good news! You can learn to manage and resolve conflict more effectively.
In this short workshop, you will learn some essential tips and tools for navigating conflict more effectively:
Lorraine will share more resources and will have time for questions.
Lorraine Segal, M.A., a long time Sonoma County resident, is curriculum developer and lead instructor for
Sonoma State University’s Conflict Management Certificate program for
professional development. Through her own business, Conflict Remedy,
she is a consultant, coach and trainer, helping non profits, corporations, and
governmental agencies with conflict management, bullying issues, and
effective communication. She is a contributing author to the recent book,
Stand up, Speak Out against Workplace Bullying. For more about Lorraine,
her services, and to read her blog, visit her website, ConflictRemedy.com