Support our new medical walk-in clinic!

by Rock Medicine




In response to burgeoning community need, we've expanded the medical walk-in clinic for individuals who are low-income and/or homeless and uninsured. The clinic, below the existing primary care clinic, will provide an alternative for patients experiencing an acute issue who lack health insurance, diverting a great number of emergency room visits.

White Bird’s Medical Clinic was founded in 1970, providing high quality, affordable medical care as a Patient-Centered Primary Care Home. The Clinic offers integrated, wrap-around care utilizing preventative approaches that treat the whole person, addressing immediate acute issues, longer-term chronic issues, and promoting overall patient wellness.

The clinic provides primary care, screenings, patient education, diagnostic laboratory, family planning, immunizations, gynecological care, pharmaceutical services, psychiatry, and follow-up. Referrals are available for diagnostic radiology, coverage for emergencies during and after hours, family planning, prenatal care, intrapartum care, and postpartum care.

Providing primary care is crucially important, as White Bird’s patients often suffer from multiple complex medical issues that are compounded by socioeconomic barriers to health care and lifestyle changes. These individuals face significant barriers as well as discrimination when attempting to access health care institutions in the community, and having White Bird primary care providers advocate for them and coordinate their care is vital.

White Bird Medical is not a free clinic, but no one will be turned away for lack of ability to pay. The clinic offers a sliding scale for uninsured low-income patients. Uninsured unhoused patients are seen for free. White Bird also offers insurance enrollment assistance services to enroll patients to the insurance program that best suits them

Rock Medicine is White Bird Clinic’s largest ongoing fundraising efforts as well as being a valuable service in its own right. Each summer our highly trained staff volunteers give their time at events to provide services for event goers while raising money to support the individuals served by White Bird Clinic’s programs in Lane County.

White Bird has been providing event coverage for over 45 years, ranging from small local community events to an annual weekend art & music celebration with 20,000 per day ticket sales, to week-long music festivals with over 60,000 patrons camping in remote locations where outside rapid response is unavailable and we are the EMS on site.

We offer medical and crisis intervention services coverage which includes all medical, mental health, substance abuse, and first aid services short of those requiring an ambulance and/or hospital response. We are equipped to respond to Traumatic Injury, Respiratory & Cardiac issues, Heat Exhaustion & Dehydration, & Drug Overdose, as well as more minor bandaging and first aid needs. A full half of our team consists of Crisis Counselors, Social Workers, Therapists, and Addiction Specialists and we have special expertise in De-escalation of Behavioral Health Crises & Substance-Induced Psychosis or Disorientation. While not a substitute for Security; we will restrain when necessary to prevent harm to self or others due to a psychological crisis.

We supply all essential medications, resources (except golf cart), and both medical and general supplies needed to perform the job. We also bring some comfort supplies (analgesics, sunscreen, earplugs, etc.) to support the guests who forget to pack sensibly.

All of our staff hold credentials appropriate to their field, including Oregon-licensed Doctors, Nurses, Paramedics, EMT’s, Licensed Professional Counselors, Qualified Mental Health Professionals, Certified Crisis Workers, Certified Alcohol and Drug Counselors, etc.

Our coordinating team has over 125 years of experience with event coverage. White Bird Rock Medicine is available for consultation and to help ensure compliance with Mass Gathering regulations specific to your county and local ordinance.

We have a multi-tiered range of services available to suit the desires and needs of the event including Basic First-Aid; ALS response working under the written standing orders of our Medical Director; up to and including our full-service response with multiple MD’s on each shift, and fully staffed satellite stations. We have radio dispatched coordination of teams in the Field and roving teams to move through the venue during peak services times to ensure a quicker response.

Our Field Response consists of both a Medic & Crisis Worker to ensure the entirety of clients needs are addressed as well as the family members or bystanders who have been caught up in the strong emotions that are common when there is an injury or something goes wrong during a celebration. We believe this team approach increases safety for patient and staff alike and we strive for clear communication and connection and emotional with those we serve.

We employ a service model based on the concepts of Harm Reduction and hold compassionate non-judgmental care as one of our highest ideals.

Our goal is to support the event and its participants in creating a safe, fun and positive experience for all and each time we respond we strive to preserve an atmosphere of fun and celebration going on around us as we work to resolve the incident to which we were called.

Ideally, all incidents are dealt with at the venue and do not require transport off-site, which is best for the event, the venue, the local community and, of course, the patient. We do routinely work with local EMS services to coordinate appropriate transport and care when necessary including contact pre-event. White Bird is also able to list your event as secondary insured on our insurance coverage policy for Rock Medicine.

How would you like to support?